Privacy Policy

OVERVIEW

1.     We will only use your data to up your experience.

2.     We’ll protect your data like it’s our own.

3.     We’ll always talk your language and have your back – no nonsense, no surprises.

4.     You decide what and how you hear from us.

5.     Your info won’t just hang about – if we don’t need it, we’ll delete it.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

Here at The Model Shop we take your privacy seriously and will only use your personal information to admnister your account and to provide the products and services you have requested from us.

When you visit our website, we may collect the personal information you give us such as your name, address and email address when you use forms present on our website.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about us, new products and other updates.

You can stop receiving marketing messages from us at any time. You can do this:

By clicking on the ‘unsubscribe’ link in any email

By contacting us on: [email protected]

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Stopping marketing messages will not stop service communications (such as order updates or notifications).

SECTION 2 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 3 - THIRD-PARTY SERVICES

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

·      Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies

·      Professional service providers, such as marketing agencies, advertising partners and website hosts who, who help us run our business

·      Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud

·      Companies approved by you, such as social media sites (if you choose to link your accounts to us)

·      We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 4  

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 5 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your region or country of residence, or that you are the age of majority in your state, county, province, region or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 6 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our organisation is acquired or merged with another company, your information may be transferred to the new owners.

SECTION 7 – YOUR RIGHTS

You have a lot of rights relating to your personal information:

·      The right to be informed about how your personal information is being used (such as defined in this notice)

·      The right to access the personal information we hold about you

·      The right to request the correction of inaccurate personal information we hold about you

·      The right to request that we delete your data, or stop processing it or collecting it, in some circumstances

·      The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time

·      The right to request that we transfer or port elements of your data either to you or another service provider

·      The right to complain to your data protection regulator in Malta

Cookie Policy

Effective Date: 03/12/2024

This Cookie Policy explains how Playtime Ltd (C81150) (“we”, “our”, or “us”), the operator of modelshop.com.mt (the “Website”), uses cookies and similar tracking technologies. By continuing to browse or use our Website, you consent to the use of cookies in accordance with this policy.

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us ensure the Website functions properly, improve your user experience, and collect information about how our Website is used.

Types of Cookies We Use

We use both first-party and third-party cookies on our Website. First-party cookies are set by us directly, and third-party cookies are set by external providers.

1. First-Party Cookies
   
   

These cookies are essential for the core functionality of our Website, allowing you to interact with the Website smoothly. Here’s a summary of the first-party cookies we use:

• Session Management: Ensures that actions like adding items to your cart and completing purchases are remembered as you navigate the site.
• Video Playback: Remembers where you paused a video so you can resume later.
• User Preferences: Stores your choices about website appearance and functionality for future visits.
• Site Functionality: Verifies your browser’s capability to accept cookies and ensures forms, logins, and registrations work properly.
• Shopping Cart: Tracks your cart items to facilitate an uninterrupted shopping experience.
• Cookie Consent Management: Records your cookie consent preferences to respect your privacy choices on future visits.
  
  

1. Third-Party Cookies
   
   

We work with third-party providers who use cookies for analytics, marketing, and secure payments:

• Google Analytics: Helps us understand how visitors interact with our Website.
• Google Tag Manager: Manages and deploys marketing tags and scripts.
• Meta Pixel: Allows us to display targeted ads based on your interaction with our Website.
• Trust Payments: Facilitates secure payment processing.
• Hotjar: Provides user behavior analytics to optimize the user experience.

How We Use Cookies

Cookies on our Website serve various purposes, such as:

• Ensuring Security: Some cookies help detect potential security risks or fraudulent activities.
• Improving Performance: We use cookies to monitor and analyze the Website’s performance and usability.
• Personalization: Cookies allow us to remember your preferences and provide personalized content.
• Marketing: Cookies enable us to display relevant advertisements based on your browsing behavior.

Your Consent to Cookies

When you visit our Website for the first time, a cookie banner will appear to ask for your consent to use cookies. You can manage your preferences or withdraw consent at any time through the banner or by adjusting your browser settings.

Managing Cookies

You can control cookies through the settings in your web browser. Most browsers allow you to block or delete cookies, but doing so may limit some functionalities on our Website.

To manage cookies, follow the instructions provided by your browser:

• Google Chrome: Go to the settings menu, then select “Privacy and Security” where you can adjust your cookie preferences.
• Mozilla Firefox: Access the settings menu, then navigate to “Privacy & Security” to manage cookie settings.
• Microsoft Edge: Open the settings menu, then choose “Privacy, search, and services” to adjust your cookie controls.
• Safari: In your browser’s preferences, navigate to the “Privacy” section to manage your cookie settings.

Data Privacy and Security

Any data collected through cookies is stored securely and processed in line with our [Privacy Policy]. We only share personal data with third parties where necessary and take appropriate measures to safeguard your information.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the use of cookies or legal requirements. Updates will be posted on this page, and we encourage you to review it regularly.

Q  

QUESTIONS AND CONTACT INFORMATION

If you want to exercise your rights, have a complaint, just have questions, if you would like to access, correct, amend or delete any personal information we have about you or if you simply want more information please contact our Privacy Compliance Officer at [email protected]

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The Model Shop

Playtime Ltd

5, St.Thomas Street, Ħal Luqa LQA 9031

Vat no: MT2429-8826

[email protected]